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How to Fix It When a Zoom Camera Is Not Working.How to Fix It When a Zoom Camera Is Not Working
A small slider for a shutter, built right into the camera. If you recently updated Windows 11, you might need to give apps permission to use the camera. In newer versions of Windows 11, some apps won't have default access to the camera. Allow access to the camera on this device. Note: If camera access for the device is turned off and greyed out, you'll need an administrator on the device to turn on camera access for you.
Choose which apps should have access. Only apps that were installed from the Microsoft Store will appear in this list. If you're having problems with an app that you did not install from Microsoft Store, make sure that Let desktop apps access your camera is turned on.
You can't turn off camera access for individual desktop apps. Internet browsers, like Microsoft Edge, and many video conferencing apps, like Microsoft Teams, are desktop apps that require this setting to be turned on. In your antivirus software settings, look for settings that block access to your camera or permission to use your camera. If you're using an external camera, try using it with a different USB port on your device first.
If that doesn't work, or your camera is built in on your device, try this:. Select Start , type device manager , then select it from the search results. Find your camera under Cameras , Imaging devices , or Sound, video and game controllers. If you can't find your camera, select the Action menu, then select Scan for hardware changes. Wait for it to scan and reinstall updated drivers, restart your device, then open the Camera app again to test it. In Device Manager , right-click or press and hold on your camera, then select Properties.
In Device Manager , right-click or press and hold on your camera, and then select Properties. Select the Driver tab, then select Uninstall Device. Select the check box for Attempt to remove the driver for this device , then select OK.
In Device Manager , on the Action menu, select Scan for hardware changes. Wait for it to scan and reinstall updated drivers, restart your PC, and then try opening the Camera app again.
If your webcam is not working correctly, swapping to the in-box UVC driver may resolve the issue. Please follow the steps below to change drivers admin rights are required. Note: The in-box UVC driver may not support all the features of your camera. For example, Windows Hello face recognition may no longer work if it was supported by the camera manufacturer's driver using custom USB extensions not supported by the in-box driver. Find the problem webcam from the list of devices shown in the Device Manager.
It should appear either under Cameras or Imaging devices. Select Close to acknowledge settings choices and go back to Device Manager. The webcam will now appear under the Cameras category in the Device Manager list. If you'd like to learn about the basics of using the camera, see How to use the Camera app. If the previous solutions didn't work, try searching for similar problems in the Microsoft Community forum and search for Camera.
If you've tried the steps in this article and don't find a solution that works, use Windows Feedback Hub to report an issue. This will help Microsoft find the cause of this problem and improve your experience. Include details about what you were doing, or specific steps you were taking, when the problem occurred. Be sure to use Recreate my problem when you submit your feedback in the Feedback Hub.
Open the Feedback Hub. How to use the Camera app. Import photos and videos from phone to PC. When your camera isn't working in Windows 10, it might be missing drivers after a recent update. If you see the option to View optional updates , select it to see if there are updates available for your camera. Select Start , then choose Camera from the list of apps. For best results, try the possible fixes in the order presented.
When turned off, your device won't recognize that there's a camera installed, or may cause your camera to show an image of a camera with a slash through it. If your computer has a switch or button, make sure it's in the on position before using your camera.
A button on a keyboard with a camera icon. If you recently updated Windows 10, you might need to give apps permission to use the camera. In Allow access to the camera on this device , if Camera access for this device is turned off, select Change and turn on Camera access for this device. Note: If camera access for the device is turned off and you can't select Change , you'll need an administrator on the device to turn on camera access for you.
Before any app can access your camera, make sure camera access is turned on for apps in your user account. Make sure that Allow apps to access your camera is turned on. After allowing access to the camera, go to Choose which Microsoft Store apps can access your camera and turn on camera access for the apps you want. Only apps installed from the Microsoft Store will show in this list.
If you installed the app from the internet, a disc, a USB drive, or your IT administrator installed the app for you, it might not be a Microsoft Store app. To check, go to Allow desktop apps to access your camera and make sure it's turned on.
Internet browsers like Microsoft Edge and many video conferencing apps like Microsoft Teams are desktop apps that require this setting to be turned on. In Search on the taskbar, type device manager , then select it from the search results.
Wait for it to scan and reinstall updated drivers, restart your device, then try opening the Camera app again. Some older cameras that were designed for older devices aren't compatible with Windows Here's how to check if your camera is compatible:. If everything is right but the Zoom camera not working error still persists, try other fixes immediately. The Zoom camera not working may also appear when other software competing with Zoom for the webcam.
In this case, close other programs that are likely to access the camera. You can do that by following steps below. Step 1: Right click on the Window icon on your desktop to open the Start menu, and then click Task Manager. Step 2: In the prompted window, find the programs that can access your camera by scrolling down the list.
Then right click on them one by one and click End task. Repeat this operation until all the possible programs are closed. As mentioned earlier, outdated device drivers are also responsible for Zoom camera not working. Hence, try updating device drivers when receive the error.
Step 1: Open Run window by pressing Windows and R keys, and then type devmgmt. Step 2: In the Device Manager window, expand Sound, video and game controllers by double clicking on it. Step 3: Right click the expanded driver and choose Update driver option in the pop-up window. Step 4: In this window, click on the Search automatically for updated driver software option. Then follow on-screen instruction to finish the update process. If you meet the Zoom camera not working error on mobile device or desktop, reinstall it from websites like the Apple App Store, Google Play , and Zoom website.
Alternatively, you can use the web version. Open the Settings window and click Apps. Click on this program and then click Uninstall button. If you are prompted with a confirm window, click Uninstall to continue. Then the program will be removed. Download Partition Wizard. Facebook Twitter Linkedin Reddit Summary : Zoom camera not working is a common issue with Zoom, but it upsets plenty of users.
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